Bck44 Privacy Policy — Clear & Simple

To create your account, process transactions, and deliver a better experience on the bck44 platform, we need to collect certain information. We collect three types of data.

Information Provided Directly by You

Information you provide directly when registering or using your account:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Bank or mobile banking account details (for payment processing)
• Copies of documents submitted for identity verification (NID/passport)
• Your self-created username and password

Automatically Collected Information

When you use bck44, certain technical information is collected automatically:

• Device type, operating system, and browser information
• IP address and approximate geographic location
• Time spent on the platform and pages visited
• Login and logout timestamps
• Cookies and Similar Tracking Technologies

Bck44 uses your information only for specific purposes. Details are outlined below:

Your information is never shared with advertising companies or sold to data brokers. That is our promise.

Bck44 shares your personal information with third parties only in limited circumstances and strictly for necessary purposes. Information may be shared in the following cases:

Payment Gateway

Your payment details are shared with approved payment processors — including bKash, Nagad, and Rocket — to complete transactions. Each processor operates under its own privacy policy.

Game Providers

Limited data such as user IDs and gaming transactions is shared with game providers to operate third-party games. Personal identity information is never shared.

Legal Obligations

If we receive a valid order from a Bangladeshi law enforcement agency or court, we are required to provide the relevant information. Even then, only the specifically requested data is disclosed.

Bck44 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookies We Use

• Essential cookies: These are essential for maintaining your login session and platform security and cannot be disabled.
• Functional Cookies: To remember your preferences such as language and theme.
• Analytics cookies: To understand which pages are used most. These can be disabled.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect how the platform functions.

Bck44 retains your information only for as long as necessary. Retention periods for each data type are listed below:

• Account Information: For the duration the account is active, and up to 5 years after closure (for legal compliance).
• Transaction Records: Up to 7 years, in accordance with Bangladesh financial regulations.
• Identity Verification Documents: Up to 3 years after account closure.
• Cookie Data: Until end of session or up to 12 months, whichever comes first.
• Support Conversations: Up to 2 years after the issue is resolved.

Once the applicable retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.

As a bck44 user, you have the following rights regarding your personal information:

Bck44 strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• If a user is found to be a minor, their account is closed immediately.
• Any information collected from a minor is deleted immediately.

If you are aware of a minor using bck44, please contact our support team. We will act promptly.

Bck44 uses multiple layers of security to keep your information safe:

• Encryption: 256-bit AES encryption applied to all data transfers and storage.
• Two-step verification: Automatic OTP verification is triggered for any suspicious login attempt.
• Firewall: Advanced firewall and DDoS protection are active at all times.
• Regular Audits: Regular system audits conducted by third-party security specialists.
• Limited Access: Staff can only access the information required for their specific role.
• Automated Monitoring: If unusual activity is detected, the account is automatically secured.

That said, no online platform can guarantee 100% security. Please do your part as well — never share your password, and report any suspicious activity to us immediately.

Bck44 may update this Privacy Policy from time to time. When changes are made:

• For significant changes, notice will be sent to your registered email or posted on the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend reviewing this page from time to time. Previous versions are available upon request.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. We typically respond within 24 to 48 hours.

• Email: [email protected]
• Live Chat: Log in to the platform and reach us via live chat
• Complaint Reference: A tracking number will be issued for each complaint

To request deletion, correction, or access to your data, send us an email with your account details so we can verify your identity.